We've been asked to share the following information from Mark Magee, Registrar
"From Monday 4 November, DSA’s customer support team will start trialling an alert service on Twitter for test slots cancelled due to bad weather. The trial will cover driving test centres in the Sector 5 area (North East England and North Cumbria) using the Twitter account name @DSA_HelpMe.
Those test centres involved in the trial will be promoting the service from a poster on the DSA noticeboard and by word of mouth from examiners.
The service will work as follows:
· local examiners will identify test slots cancelled due to bad weather
· the Twitter team will issue a tweet of the test centre(s) and slot time(s) affected, asking ADIs and candidates to keep checking the Twitter feed for further updates
· the tweet will include a hashtag of the relevant driving test centre, for example, #LongBentonDTC
Should the trial prove successful, the team will start to roll it out nationwide. It’s expected to last a month, however it may need to be extended should the team not get the chance to test the procedure (due to milder weather than expected).
We would encourage ADIs to follow the @DSA_HelpMe Twitter account and would appreciate your support in advertising this.
Thank you
Mark
Mark Magee | Registrar & Director
Driving Standards Agency | Regulation, Standards and Development
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