November's Member of the Month

Ricky receiving £25 Voucher

It was lovely seeing Ricky Cox again as he popped in to receive his £25 voucher for being our November Member of the Month.

Why he was nominated

Ricky got in touch with the DIA due to a number of issues he was experiencing with his franchise and spoke with Olivia Baldock who dealt with his case. After offering him advice and support about what he could do next, he left his franchise and wrote to Watchdog and the Trading Standards.

Ricky learnt the hard way that you need to double check T & C's before signing up with a franchise but he recently joined the AA and is now really happy. So we're delighted with his result and that he shared his story with an article for our Driving Instructor Magazine. When we caught up with Ricky to tell him the good news we found out that he used to be a hypnotist!... read his full interview here

Ricky told us that "I can use this opportunity to say thank you for the help and support provided from the DIA team for sharing this story". Ricky was delighted to receive a £25 gift voucher from the DIA and will spend it on a DIAmond Advanced Test. Congratulations and look out for who's next for December's Member of the month.

Do you know a fellow DIA member that deserves some recognition? Then please send nominations to feedback@driving.org and your reasons why.

Ricky also featured in our Driving Instructor Magazine issue 11